Digital Products and Final Sales

Cikareotype products are downloadable digital goods, including fonts, type families, license records, and related files. They are delivered electronically and cannot be physically returned after access has been provided.

Orders are therefore generally final once payment is completed and download access or files have been delivered, except where applicable law requires otherwise or where Cikareotype approves a request under the limited circumstances described below.

This policy forms part of our Terms of Service. It does not reduce any consumer right that cannot legally be excluded.

Review Before You Purchase

Please review the product description, included file formats, specimen images, supported characters, font previews, and available tester before ordering. Confirm that the product and license fit your software, workflow, and intended use.

Preview images and tester text demonstrate the design, but the purchased package consists of the downloadable files listed on the product page. If anything is unclear, use our Contact page before checkout.

Duplicate Purchases

If the same customer appears to have purchased the same product and license more than once by mistake, contact us with both order numbers and the email address used at checkout.

We will verify the payment and download records. A correction, refund, or other remedy for a confirmed unintended duplicate may be considered after review, but no outcome is automatic and we do not promise a fixed review window.

Technical and Delivery Issues

If a download link fails, purchased access is missing, or a delivered archive or font file appears corrupted, contact us with the order number, product name, and a clear description of the issue.

Our first response is to restore account or download access, replace an incomplete or corrupted file, or provide reasonable troubleshooting for the supplied package. A technical problem does not automatically qualify for a refund when the product can be delivered correctly or the issue comes from unsupported software, a third-party platform, local configuration, or user error.

Wrong Product Purchases

If you purchased the wrong product, contact us as soon as you notice the mistake and include the order details. Do not redistribute, publish, or continue using the files while the request is being reviewed.

Wrong-product requests are assessed individually, including whether the files were accessed or used. Purchasing the wrong item does not create an automatic right to a refund, exchange, or store credit.

License-Related Requests

Choosing the wrong license, changing the project after purchase, or later needing broader usage does not automatically make the original order refundable. Usage rights remain governed by the license attached to the order and our End User License Agreement.

Review the License Guide or contact us before using the font beyond the purchased scope. If another license is needed, Cikareotype will explain the available path based on the current catalog and order record; this policy does not promise upgrade credit, price adjustment, or reimbursement.

Exceptions and Required Rights

Cikareotype may consider a request where a confirmed duplicate charge, incorrect delivery, missing product, or unresolved defect is attributable to our store or supplied files. Any voluntary exception is reviewed case by case and does not establish a general refund guarantee.

Approved remedies may depend on the circumstances, payment provider, order status, file access, and applicable law. Statutory rights that apply in your location remain unaffected.

Contact Cikareotype

For a refund, delivery, duplicate-payment, product, or license question, email {{CIKA_CONTACT_EMAIL}} or use the Contact page. Include your order number, purchase email, product name, and a concise explanation so we can review the correct transaction.

Information submitted with a request is handled according to our Privacy Policy.

Overview

Cikareotype Studio operates this website and store. In these Terms, “Cikareotype”, “we”, “us”, and “our” refer to Cikareotype Studio. The website provides information, previews, digital products, font files, licenses, account tools, downloads, and related services.

By browsing the website, creating an account, placing an order, downloading a file, or using our services, you agree to these Terms of Service and the policies linked from them. If you do not accept these Terms, do not use the website, purchase a product, or download our files.

New store features, products, and services are also covered by these Terms. We may revise these Terms by publishing an updated version on this page.

Online Store Terms

You must be legally able to enter into this agreement in your place of residence. If you permit another person to use your account or purchased files, you remain responsible for ensuring that their access and use comply with these Terms and the applicable font license.

You may not use the store, its services, or its products for unlawful, unauthorized, harmful, deceptive, or infringing activity. Do not introduce malware, destructive code, or material intended to interfere with the website or another user.

General Conditions

We may refuse, review, limit, or suspend service when reasonably necessary to respond to suspected fraud, account abuse, unauthorized redistribution, security risks, payment disputes, or violations of these Terms or a font license.

Website content, product files, account access, license documents, and download links may not be copied, resold, sublicensed, shared, scraped, or commercially exploited except where Cikareotype has expressly allowed it in writing or in the applicable license.

Section headings are provided for navigation and do not change the meaning of these Terms.

Digital Products

Cikareotype sells downloadable digital goods such as fonts, type families, font files, specimen material, license documents, and related assets. Delivery may be provided through the order confirmation, email, a customer account, or another secure download method.

Product images, mockups, previews, and sample words show how a product may look. Your purchase includes the files and formats described on the product page when the order is placed.

Because product delivery is digital, refund or replacement requests are assessed under the terms shown during purchase and applicable law. Contact us promptly if files are missing, damaged, or materially different from the product description.

Font Licenses

Buying or downloading a Cikareotype font gives you permission to use the font within the scope of the license attached to your order. It does not transfer copyright, intellectual-property ownership, source files, or exclusive rights in the typeface.

Allowed uses depend on the license selected at checkout. Uses involving webfonts, trademarks, editable templates, print-on-demand products, apps, games, servers, extended distribution, or organization-wide coverage require the license that expressly covers that activity.

Do not redistribute, sell, share, publicly upload, sublicense, or expose font files to another party unless the applicable terms expressly permit it. Review the End User License Agreement and License Guide before using a font outside ordinary desktop design work.

Accuracy of Billing and Account Information

You agree to provide current and accurate account, contact, and billing information so we can process your order, deliver files, issue license records, and contact you about the transaction.

We may refuse, cancel, or limit an order when its payment, customer details, coupon use, quantities, or account activity indicate an error, unauthorized resale, fraud, abuse, or an attempt to bypass store or license rules. When appropriate, we will use the contact information supplied with the order to communicate the change.

Downloads and Account Access

Purchased downloads may be available through your Cikareotype account, order confirmation, or email. You are responsible for keeping access to the account and email address used for the order, protecting your credentials, and securely backing up files after download.

Do not share account credentials, protected download URLs, license records, or purchased files with unauthorized users. We may restrict download access when activity indicates compromised credentials, automated abuse, file sharing, or license misuse.

Files may be corrected, updated, renamed, replaced, or discontinued. Updates, compatibility with future software, custom modifications, and ongoing support are provided only when expressly stated for the product or agreed separately in writing.

Third-Party Links

The website may connect to payment providers, platforms, plugins, or websites operated by third parties. Those services have their own terms, privacy practices, security, availability, and product responsibilities.

A link or integration does not mean Cikareotype controls or endorses every aspect of a third-party service. Review the third party’s terms before providing information or completing a transaction through it.

User Comments, Feedback, and Submissions

If you send reviews, comments, suggestions, support messages, or other submissions, you confirm that you have the right to provide them and that they do not violate another person’s intellectual-property, privacy, publicity, or other rights.

You retain ownership of your original submission. Unless we agree otherwise in writing, you allow Cikareotype to use, quote, edit, reproduce, and display feedback or reviews in connection with operating, improving, supporting, and promoting our products and services.

We may moderate or remove submissions that are unlawful, abusive, deceptive, infringing, malicious, or unsafe. You remain responsible for the accuracy and content of what you submit.

Personal Information

Personal information submitted through the website or store is handled according to our Privacy Policy. That policy explains how information may be collected, used, stored, and protected for orders, accounts, downloads, support, security, and legal obligations.

Errors, Inaccuracies, and Omissions

Store information may occasionally contain errors or omissions involving descriptions, file formats, compatibility, license summaries, pricing, promotions, availability, or other product details.

We may correct inaccurate information, update content, or cancel an affected order when necessary, including after an order has been submitted. A date shown on the website does not mean every part of the website was reviewed or updated on that date.

Prohibited Uses

You may not use the website, services, or products to break applicable law; infringe intellectual-property or personal rights; harass or harm others; submit deceptive information; transmit malicious code; compromise security; or disrupt the operation of the website.

You may not scrape or automate abusive requests, collect another person’s data without authority, evade access controls, bypass download limitations, misuse coupons or payment systems, or interfere with security and fraud-prevention measures.

Purchased fonts, license records, and downloadable files may not be leaked, redistributed, resold, sublicensed, publicly uploaded, or made available in a way that conflicts with the applicable license or these Terms.

Disclaimer of Warranties and Limitation of Liability

To the extent permitted by law, the website, services, and digital products are provided on an “as available” and “as is” basis except for any express commitment stated on a product page or in a written agreement. We do not guarantee uninterrupted availability or compatibility with every device, application, workflow, or future software release.

To the maximum extent allowed by applicable law, Cikareotype Studio and its team will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from access to or use of the website, services, or products, including loss of profits, revenue, data, or business opportunity.

Where the law does not allow a particular exclusion or limitation, that exclusion or limitation applies only to the extent legally permitted. Nothing in these Terms excludes rights that cannot lawfully be excluded.

Indemnification

To the extent permitted by law, you agree to defend and hold Cikareotype Studio and its team harmless from third-party claims, losses, and reasonable costs arising from your material breach of these Terms, misuse of our products or services, violation of an applicable font license, or infringement of another party’s rights.

Severability

If a provision of these Terms is found unlawful, invalid, or unenforceable, it will be limited or removed only to the extent required. The remaining provisions will continue in effect.

Termination

These Terms remain effective while you use the website or services. You may stop using the services at any time. Rights and obligations that arose before termination, including payment, intellectual-property, confidentiality, license, and liability provisions, continue where their nature requires.

We may suspend or terminate access when we reasonably believe you have materially breached these Terms, misused a product or license, compromised security, or engaged in fraud or unauthorized distribution. Any outstanding obligations remain due, and termination does not authorize continued use outside the applicable font license.

Entire Agreement

These Terms, the applicable font license, product-specific terms, the Privacy Policy, and other policies expressly linked at purchase form the agreement governing your use of the website, store, and products. A failure to enforce a provision once does not waive the right to enforce it later.

If a product-specific written agreement conflicts with these general Terms, the more specific agreement controls for that product or use.

Governing Law

These Terms and related agreements are governed by the laws of Indonesia, without applying rules that would require another jurisdiction’s law, except where mandatory consumer law provides otherwise.

Before starting formal proceedings, please contact Cikareotype in good faith so we can try to resolve the issue directly.

Changes to Terms

The current version of these Terms is available on this page. We may update it to reflect changes to the website, products, store operations, licenses, technology, or applicable requirements.

The “Last updated” date identifies the latest published revision. Continued use after an update means the revised Terms apply from their effective date, subject to any rights provided by applicable law.

Contact Information

Questions about these Terms, an order, account access, or the appropriate license can be sent to {{CIKA_CONTACT_EMAIL}}. You can also use the Contact page.